Not sure exactly what to make of this quote from Bill Gates, taken out of context from this really good Fortune article on how he and Ray Ozzie handle e-mail:

Q:  What about your open-source rival OpenOffice?
A:  Gates: Well, most people already own Microsoft Office, and so it's free to them, whereas OpenOffice is not the same quality, not innovating, and doesn't have all the modules. We compete with our installed base by innovating.

Microsoft is now giving away free software — as long as you’ve already paid for it.  Are the upgrades included?