The NonBillable Hour

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Should You Give it Away?

Continuing with the pricing theme for today is this post from Presentation Zen that discusses the differences between giving away services and discounting them:

I may be naïve, but my philosophy concerning public speaking has long been to remain open to non-paid opportunities, outside the business world, if I can actually be of help. Doing "free gigs" does not lower the value of what I usually "sell." In fact, doing the unpaid work outside of business probably adds value to my "brand" so to speak. My thinking is that discounting my services, say, to an investment firm, may indeed cheapen my brand. So I don't do that. However, I do not think doing some (sometimes more) work 100% free of charge cheapens what you have to offer, depending on the circumstance. Discounts cheapen, but free is free — and some of the best things in life are free. (They don't say, "Some of the best things in life are...discounted 50%"). Selling yourself (too) "cheap" is different from "giving it away." For example, Starbucks is not going to discount their drinks, but maybe they'll give free hot chocolates on Christmas Eve evening in certain stores for tired, procrastinating shoppers.