Ross Dawson e-mailed me a link to a new White Paper he’s written, titled The Seven MegaTrends of Professional Services.  You can read the paper online (one trend at a time) or download it from Ross’ blog.  I’m through Trend Two, and find it pretty interesting reading so far.

In case you are wondering, Ross’ Seven MegaTrends are:

• Client Sophistication
• Governance
• Connectivity
• Transparency
• Modularization
• Globalization
• Commoditization

Ross is sending me a copy of his new book, the Second Edition of Developing Knowledge-Based Client Relationships and I’ll let you know what I think.  I own the first edition, and am looking forward to reading the second.

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