The NonBillable Hour

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Tips for Timely Replies

Here’s a good (and simple) tip from Email Overloaded for making sure you reply to all of those e-mails each day:

  1. Need to reply but don't have time right now? Drag the message into a special folder, entitled "Reply", that holds all the messages that need replying to.
     
  2. Schedule a couple of times a day, every day, in which to crank though the Reply folder, during which you shoot off the necessary answers and file the messages elsewhere.
    If you don't have time to formulate a reply to a complex or time-consuming issue, use
    this method to keep the other side's faith until you get the chance to reply.