The NonBillable Hour

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Didn't Get The Client? Here's Why

Mary Schmidt compiles a terriffic list of reasons why vendors didn’t get her business.  Just a few:

1. You returned my call in which I asked for a price quote…a week later.

4. Your web site looks abandoned. (Copyright 2004? Are you even still in business?)

6. You never, ever answer your phone. It always go to voice mail.

7. You did more talking than I did in our first meeting.

9. You talk about “solutions” but never tell me how you’re going to solve my problem.

13. You treat your employees badly.

16. Your “free education seminar” was nothing more than a sales pitch.

Via Christopher Carfi