The NonBillable Hour

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Talk Really Isn't Cheap

Lisa Hanneberg writes about the high cost of communication.  Required reading (if you've got the time) before you send out that next e-mail to 50 people or schedule that next two-hour meeting.  If you haven't got time for the whole post, just think about this:

If your department budget was charged $100 for every minute you spentcommunicating, would you choose your words more wisely? It is likelythat the costs are that high or higher.