Pick up the phone!

Just a reminder to call your clients every week:

Each week, no matter the condition of the weather, the color ofEthan's mood ring, or the extra hours it will take to meet ourdeadlines, we call each of our clients. We check in, ask how they'redoing, and give them an update on the activities surrounding theirproject. We call every week throughout the project, and even two tothree weeks past the time we've delivered our work—all to make sure theclient doesn't have any last-minute needs, or has run into any problems.

That's how we roll. We care like that.