How Much Should Legal Fees Be?
Lawyers, do you think clients would use a service that describes itself as follows:
We are an independent, unbiased resource designed to deliver legal fee and price transparency and the expert information legal clients need. Our team of expert lawyers has helped us comb through a mountain of flat fee and billable time data to ensure you have the information you need when it's time to hire a lawyer.
Well, that service doesn't exist for legal clients just yet (as far as I know), but it does for people with car trouble. It is called RepairPal, and it gives people pricing advice (including printed estimates) for various auto service repairs. Here's how it works:
RepairPal takes the mystery out of car repairs with a simple tool thatwill tell you the average price you should be paying for a repair inyour zip code. You just pop in a few details about your repair andcar, and it will do the rest. It breaks down the estimated repair costin a few ways, showing you the range to expect depending on whether yougo through a dealer or independent repair shop, the cost of labor andparts, plus the parts usually needed and how much they cost. Theresult? You can feel better about making an informed repair decision,and you don’t have to scramble to get your friend the “car expert” onthe phone to ask a dozen questions.
Imagine a world where your clients' expectations of the cost of your services is driven less by the facts of their case and more by an "estimate" they got from the internet. A brave new world is coming. Are you ready for it?