Hello.

Great tip from Frank Kautz on MyShingle.com:

Does your secretary answer the phone, "Law Office?" When is the last time you heard a major restaurant answer the phone "restaurant" or a hotel answer the phone "hotel?" Not a chance. They understand the value of name recognition or branding. So why do you let your employees answer the phone with "Law Office?" Your name is one of your biggest assets, don't waste it.

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