PsychoTactics for Lawyers?

Sean D’Souza has been on a roll lately on his PsychoTactics Blog.  In yesterday’s post, titled First Meeting with a Client? he offers this interesting tip:

When you meet a client always let them ask the first questions. The
client wants control. They'll ask you to tell them about your business
or whatever. They need to speak first.

This is vital.

Luckily, clients usually speak first because they have questions to
ask. And if they don't...great.

You take control.

You stop talking and start listening. And the only way you can do that
is to have a series of questions that you ask. At the end of a longish
session, you should be asking dozens of questions and taking notes.

Then you have the client's full story. You have their needs.

Now they want you to speak.

Really great advice for any professional, but exceptional advice for lawyers.  Read Sean’s whole post, and while you are at it, check out these posts too:

How to Become an Expert in Your Field,  Why Your Business Frustrates You, and  Why the ‘Noise Factor’ Can Kill Your Sale In Seconds.